Office Policies

Braces_Girl_1.jpg

Our Mission

Our goal is to provide excellent and efficient orthodontic care in a friendly environment to achieve the beautiful smile you deserve.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8 a.m. – 5 p.m.

Appointments

Your first appointment consists of a free consultation and panoramic X-ray. Your appliances are placed during the second appointment, which will last approximately 60-90 minutes. Your adjustment appointments are typically scheduled 4-8 weeks apart and will only last about 20-30 minutes each.

To accommodate as many patients as we can, shorter appointments are scheduled in the afternoon, after school/work. Longer appointments are scheduled in the morning or early afternoon hours so Dr. Baxter can devote his undivided attention to these patients.

Your scheduled appointment time has been reserved specifically for you! We want to keep our schedule on track so that no patient has to wait. Please be on time to your appointment. If you are more than 10 minutes late, you may be asked to reschedule. We are aware that unforeseen events sometimes require missing an appointment. We request a 24-hour notice if you need to cancel your appointment. We appreciate your cooperation!

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion can be paid out over time. As a service to our patients, we will bill insurance companies for services. If claims are not paid, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.